Order Processing
Place your order before 12 PM PST (Mon–Fri), and we'll aim to ship it the same day*. If not, it'll ship within 0–3 business days. Once your order's on the way, we'll send tracking info based on the shipping method you picked. We process orders 5 days a week, excluding weekends and holidays.
U.S. Shipping
International Shipping
We ship worldwide. For full rates and delivery times by country, visit our help article. International customers are responsible for any import duties, taxes, or customs fees charged upon delivery.
Lost, Stolen, or Damaged Packages
We offer Green Package Protection at checkout. If your order is lost, stolen, or damaged in transit and you added Green Package Protection, we'll replace it at no additional cost. Orders shipped without Green Package Protection are not eligible for replacement, and you'll need to file a claim directly with the carrier.
Questions? Email us at Support@EmazingGroup.com.